Note : Please note that any changes made to the original source code will be lost after updating to the latest versions.

LivaChat Laravel LiveChat Application

Customers
  1. Customers List
  2. Visitors
1. Customers list
  • In our application, customers initiate interactions through a chat box. Upon completion of a chat session, basic customer information, including name, email, and mobile number, is collected. This information is then stored in a structured list on the customer management page.
  • The customer list table includes the following columns:
    Customer Name : Displays the name of the customer.
  • Creation Date : Indicates the date on which the customer record was created.
  • Country: Shows the customer's country of residence.
  • Browser: Lists the browser used by the customer during the interaction.
  • Actions: Provides options for further interaction, including viewing chat history and ticket history related to the customer. Additionally, there is an option to delete the customer record if necessary.

2. Visitors
  • The 'Visitors' feature is an advanced feature of the application. It allows tracking of client interactions by displaying the URL in the 'Visited Source' column. Additionally, the table provides information on the browser and country of the visitor. The 'Action' field facilitates direct connection with the client, enhancing engagement and support.